LocalWatch Support

How can we help?

Get help with your LocalWatch account, alerts, saved places, notifications, community resources, organization programs, registrations, forms, events, and account settings.

Email Support Sign In Privacy Policy

Contact LocalWatch Support

Email us from the address associated with your LocalWatch account and include a brief description of the issue. Screenshots, page names, organization names, and exact error messages can help us resolve the problem faster.

Email support@insiquest.com

Operated by Best Partner Media LLC

Response time We generally respond within 24–48 business hours.

Helpful details to include Your account email or mobile number, the page you were using, the organization or program involved if applicable, what you expected to happen, and what occurred instead.

Send Support Email

Organization Portal

Participating organizations use the InsiQuest Organization Portal to manage public profiles, programs, opportunities, events, forms, registrations, and resident engagement.

Organization sign in Organization staff should use the dedicated Organization Portal sign-in flow rather than the resident LocalWatch app.

Organization account help Contact support if you cannot access your organization, need help with ownership, or have a problem publishing programs, events, resources, or forms.

The Organization Portal is web-based and separate from the resident LocalWatch app, while published organization content may appear to residents inside LocalWatch.

Account Deletion

Signed-in residents can review account options from the LocalWatch Account page. If you cannot access your account, use the public account-deletion page or contact support.

Account Deletion Information Review what is deleted, what may be retained, and how to submit a deletion request.

Common support topics

LocalWatch support can help with the following areas.

Alerts & Notifications Push notifications, alert preferences, missing alerts, and notification-device issues.

Saved Places Adding places, changing alert radiuses, addresses, and citywide notification settings.

Local Information Questions about news, traffic, public notices, events, or source information shown in LocalWatch.

Organizations Organization profiles, community resources, services, programs, and public information.

Forms & Registration Program registrations, required forms, submissions, opportunities, and participation issues.

Events & Check-In Event details, registrations, QR check-ins, and event-related forms.

Helpful links

Terms of Use Review the terms governing LocalWatch. Privacy Policy Learn how LocalWatch information is handled. Delete Account Review account and data-deletion options. Sign In Access your LocalWatch account.