Account and Data Deletion

Request deletion of your LocalWatch account

You may request permanent deletion of your InsiQuest LocalWatch account and associated resident profile, saved places, notification settings, device registrations, and other account information.

Email Deletion Request Privacy Policy Terms of Use

How to delete your account

Email us from the email address associated with your LocalWatch account so that we can identify and verify the account owner.

Email support@insiquest.com

Subject line LocalWatch Account Deletion Request

For security, we may need to verify that the request is coming from the account owner before deleting account data.

What to include

When requesting deletion by email, include enough information for us to identify your LocalWatch account.

Your LocalWatch account email address
Your name
Your mobile number, if needed for account verification
A clear request to permanently delete your account

Data scheduled for deletion

Deleting a resident LocalWatch account may permanently delete or make inaccessible:

Resident account and profile information
Account email address and mobile number
Phone-verification information
Saved places and saved addresses
Place alert radiuses and notification preferences
Citywide alert preferences
Registered notification devices and push tokens
Account-specific LocalWatch settings
Certain registration records linked directly to your account
Certain event check-in records linked directly to your account
Certain form and opportunity engagement records linked to your account

Information you previously submitted to a participating organization may also exist in that organization's records. Deleting your LocalWatch account does not necessarily require an organization to delete information it is independently permitted or required to retain.

Information that may be retained

Some information may be retained where reasonably necessary for legal, regulatory, security, fraud-prevention, dispute-resolution, or legitimate recordkeeping purposes.

Security and abuse-prevention records
Fraud-investigation records
Records required to resolve disputes or legal claims
Records an organization is independently required to retain
Information contained temporarily in system backups
Records required by applicable law

Retained information will be limited to what is reasonably necessary and kept only for the applicable retention period.

Processing time

Account-deletion requests are generally processed after the account owner has been verified. Most verified requests are completed within 30 days.

Some deleted information may remain temporarily in encrypted backups before being removed through the normal backup cycle.

Contact LocalWatch

Contact InsiQuest LocalWatch support with questions about account deletion, identity verification, access requests, or data removal.

LocalWatch Support support@insiquest.com

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