Account and Data Deletion

Request deletion of your InsiQuest account

You may request permanent deletion of your InsiQuest account and the surveys, responses, respondent records, workspace settings, and other data associated with it.

Email Deletion Request Privacy Policy Terms of Use

How to delete your account

Email us from the email address associated with your InsiQuest account so that we can identify and verify the account owner.

Email support@insiquest.com

Subject line Account Deletion Request

For security, we may need to verify that the request is coming from the account owner before deleting account data.

What to include

When requesting deletion by email, include enough information for us to identify your account.

Your InsiQuest account email address
Your name
Your organization or workspace name, if available
A clear request to permanently delete the account

Data scheduled for deletion

Deleting an account may permanently delete or make inaccessible:

Account and profile information
Organization name, logo, and workspace branding
Surveys and survey configurations
Survey questions, answer choices, and templates
Public survey links and QR-code records
Survey responses and submitted response data
Files uploaded through surveys or responses
Respondent contact records and profiles
Respondent response history
Contact notes, tags, activities, and statuses
Follow-up reminders and follow-up history
Survey analytics and interaction records
Registered notification devices and tokens
Uploaded workspace images and related files

Deleting the workspace may also remove survey responses and respondent records belonging to that workspace. Export any information you need before confirming deletion.

Information that may be retained

Some information may be retained where reasonably necessary for legal, regulatory, security, fraud-prevention, tax, payment, dispute-resolution, or legitimate recordkeeping purposes.

Payment and transaction records required for accounting
Subscription and refund records
Security, abuse-prevention, and fraud-investigation records
Records required to resolve disputes or legal claims
Information contained temporarily in system backups

Retained information will be limited to what is reasonably necessary and kept only for the applicable retention period.

Processing time

Account-deletion requests are generally processed after the account owner has been verified. Most verified requests are completed within 30 days.

Some deleted information may remain temporarily in encrypted backups before being removed through the normal backup cycle.

Contact InsiQuest

Contact InsiQuest support with questions about account deletion, verification, data exports, or data removal.

InsiQuest Support support@insiquest.com

Operated by Best Partner Media LLC