InsiQuest Support

How can we help?

Get help with your account, surveys, AI survey generation, responses, respondent profiles, analytics, subscriptions, notifications, and account settings.

Email Support Sign In Privacy Policy

Contact InsiQuest Support

Email us from the address associated with your InsiQuest account and include a brief description of the issue. Screenshots, survey names, and exact error messages can help us resolve the problem faster.

Email support@insiquest.com

Operated by Best Partner Media LLC

Response time We generally respond within 24–48 business hours.

Helpful details to include Your account email, survey name, the page you were using, what you expected to happen, and what occurred instead.

Send Support Email

Subscriptions and Billing

Subscription management depends on where you purchased your InsiQuest plan.

Apple App Store subscriptions Open Settings → Apple ID → Subscriptions → InsiQuest.

Web subscriptions Open your InsiQuest Account page to view your plan and available billing controls.

Refund requests for subscriptions purchased through Apple must be submitted directly to Apple.

Account Deletion

Signed-in users can initiate account deletion from the Account page. If you cannot access your account, use the public account-deletion page or contact support.

Account Deletion Information Review what is deleted, what may be retained, and how to submit a request.

Common support topics

InsiQuest support can help with the following areas.

Survey Creation Creating, editing, previewing, publishing, and sharing surveys.

AI Survey Builder Template selection, AI generation, missing questions, and generation errors.

Responses Missing submissions, response details, uploaded files, and exports.

Respondents Contact capture, respondent profiles, notes, tags, and response history.

Analytics Survey totals, question-level insights, response trends, and reporting.

Notifications New-response alerts, follow-up reminders, email messages, and push notifications.

Helpful links

Terms of Use Review the terms governing InsiQuest. Privacy Policy Learn how account and survey data are handled. Delete Account Review account and data-deletion options. Sign In Access your InsiQuest account.